CrowdSpring Review - Our
Profile with Customer Feedback and Complaints
Are you considering CrowdSpring for your logo design contest? If so, read on as we have compiled a short
profile of this company and its services. We have also searched the web looking for consumer feedback, reviews
and complaints relating to this company and have reported on our findings below.
Founded by Ross Kimbarovsky and Mike Samson, Chicago based
CrowdSPRING launched in May 2008. Kimbarovsky worked for a law firm prior to starting up
Crowdspring and he has been recognized for his strong desire to protect the intellectual property of
all of the site's users.
They have been profiled and referenced by some large media outlets like Techcrunch and Yahoo News. You can also learn more about CrowdSpring at their
Wikipedia page here.
Along with the likes of 99designs, Crowdspring provides one of the worlds largest marketplaces for
design and other creative work. They are a little different from some of the other logo design contest sites
that we have reviewed in that they offer writing projects as well as design projects. They have completed work
for many well known companies including Starbucks, Amazon, LG and
The services on offer at the Crowdspring.com site include design competitions in categories like graphic design, web
design and industrial packaging design. Under their writing categories you can have a contest to name your
business, write a poem, carry out editing work and much more. Naturally, we were mostly concerned with their
logo design competitions.
How it Works
Users start off by placing their order with $200 being the minimum order amount for logo design. There is also a
$39 standard listing fee and 15% added on as CrowdSpring's commission. You have a variety of options
when you order relating to how much you want to pay, the time frame of the competition and how much privacy or
promotion you want for your contest. You also have to compete a briefing form so that designers know what kind of
logo you are after.
Once your contest is set in motion designers from a pool of over 92,000 located right around the world submit
concepts for your inspection. According to their website, the average logo design contest receives 110 entries.
The next step is to provide ratings and feedback on the designs that have been submitted. You can also
communicate with your designers so that they can make alterations to their designs that bring them closer and
closer to what you are looking for.
Lastly, when your content deadline is reached you can appoint a winner and they will be awarded the prize money
once they have finished your final revisions and delivered your files to you.
As always, we recommend that you read over the small print on a website before you go ahead and place an order.
It is difficult to find precise details on their website relating to refunds and we could not find any mention of
this in their user agreement. While they do offer a money back guarantee on their site it seems that a portion of
this that includes listing fees is not refundable.
We did a little research on the Internet to try and find some references to CrowdSpring and their
services, specifically those relating to logo design. While it is easy to find reports from designers that are
unhappy with the 'crowd sourcing' or 'design contest' business model we were more concerned with feedback coming
from customers that have held logo design contests.
1) Rob Walker at Slate.com ordered a logo contest with CrowdSpring and then discussed the results with some design
professionals. Responses were mixed but the results were generally better than what you would expect for a $200
2) We found some CrowdSpring reviews at OneStartups.com. This discussion has some good feedback
relating to Crowdspring and also has some interesting comparisons between them and market leader
3) We did find one CrowdSpring complaint at RipOffReport.com. This user criticized their design
process from beginning to end and felt that the designers did not create designs that were appropriate to the
brief. This person applied for a refund but noted that after fees were deducted they had less than two thirds of
their money returned.
Overall Rating - 2nd Place
To visit the website for more information - CrowdSpring.com