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LogoInn Review and Company Profile

Below we have set out a comprehensive profile and review of the custom logo and general design services firm LogoInn. We start out by summarizing the services that they offer and then towards the end we examine some of the reviews and customer complaints that we were able to find on the Internet.

Overview

The LogoInn trademark is registered to a British company called ITSec Limited however their website does not state exactly where in the world their office is based or design work is done. They claim to use a team of in-house designers.

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Design Packages and Prices

The LogoInn basic package goes for $45 and includes a single logo concept completed by one designer with one round of revisions being permitted. A business card concept is also included.

Their next package, the 'Startup' goes for $68 and includes three initial concepts by one designer with unlimited rounds of revisions and stationery layouts. For those interested only in custom logo designs there is also a $98 'Startup plus' package including six concepts from two different designers with unlimited revisions and stationery layouts.

They offer 11 packages in all ranging in price up to $1995. As the package prices increase some of the additional service that they include are website design, banner design, brochure design and web hosting.

Customers are granted full ownership over their LogoInn designs once they have purchased them and can use them however they desire.

Guarantee Policy

Logo Inn do offer a money back guarantee on logo packages but this is not unconditional. After receiving the initial design samples customers are only allowed a refund in the case where none of the concepts conformed to what they had set out on the briefing form. After clients start on revision rounds then they become no longer eligible for a refund at all. A satisfaction guarantee is offered whereby they state that they will continue to work on a customers logo until they are satisfied.

As usual online shoppers should be careful when shopping for logos online and always read a companies terms of service in order to fully understand their rights.

Delivery Time

LogoInn have delivery times that vary depending on the package price and complexity. Basic package delivery time is five days while 'startup' and 'startup plus' are two and three days respectively. Revisions are processed within two to three business days.

It is also possible to pay extra for urgent delivery (which is within 24 hours) and small charges apply depending on the package ($20 for 'basic' and $30 for 'startup').

File Formats

LogoInn provide a complete range of file formats for use in print, signage and online. These include avi, psd, gif, jpg, tiff and png.

Design Awards and Media

As far as we are aware LogoInn or any of their team members have not won any awards for their design work. We were also not able to find any references to this firm in the news media.

LogoInn Design Portfolio

It is a good idea to check out some logo designs that a company has done for other clients before going ahead with an order. LogoInn have a portfolio on their website with images of nearly 300 logos that they have completed for businesses and organizations of all kinds.

Assessment of Opinion and Reviews on the Internet

We searched for comments, reviews and complaints online relating to LogoInn and the logo design services that they offer.

1) We found one LogoInn review at a site called Dorm-Room-Biz.com. The writer rated his experience as pretty good and said that he would use them for future design work. Unfortunately some of the comments below the post were not so positive with one customer having been misled by the refund policy and others complaining about poor quality design work. Another comment stated that their stationery designs were very basic with a letterhead basically consisting of a logo pasted at the top of the page.

Overall Rating - Not in the Top 5

Website address – www.logoinn.com

For our top five custom logo companies - Custom Logo Company Reviews